Return Policy for

At, we want you to be completely satisfied with your purchase. To ensure a smooth return process, please adhere to the following terms:

Contact Us For Return Details

Due to health and hygiene considerations associated with adult goods, returns are subject to specific conditions.

  1. Unused Goods:
    • The items must be unused to qualify for a return.
  2. Original Condition & Packaging:
    • Return the goods in their original condition and packaging to facilitate a smooth process.
  3. Non-Refundable and Non-Exchangeable:
    • Goods not heat-sealed in the box or supplied in sealed packaging that has been opened are non-refundable and non-exchangeable.
  4. Timeframe:
    • Ensure that the goods are returned within 30 days from the day your customer receives their order.
  5. Lingerie and Clothing:
    • Lingerie and clothing items are non-refundable and non-exchangeable for hygiene reasons.
  6. Reporting Discrepancies:
    • Report any discrepancies or damaged items within 36 hours of delivery to initiate the return process.

Important Note: If we suspect that the goods have been used or any of the above conditions are not met, we reserve the right to return the goods to you.

For return details or if you have any questions, please contact us. We are here to assist you in ensuring a satisfactory shopping experience.

Thank you for choosing

Download the return form Here

Please print off and fill in a returns form when sending goods back to us.

Please remember to include your order number which starts with an F.
Your order number is on the packing slip in the box with your goods.

You can download the returns form in several formats below.

Please send the goods and your returns form to:-

Returns Department
PO BOX 228
United Kingdom